Skip to content
Home » News » HIEX Webster Receives a Performance Award for the Second Time

HIEX Webster Receives a Performance Award for the Second Time

IHG Hotels & Resorts, one of the world’s leading hotel companies, is proud to recognize the Holiday Inn Express & Suites Rochester Webster and its team among its 2022 Performance Awards recipients. Considered the most prestigious internal organizational honor among IHG Hotels & Resorts’ Americas colleagues and properties, the Performance Awards acknowledge hotels for notable achievements among several key customer criteria, including guest service and satisfaction, cleanliness, and adherence to clean energy metrics and other company standards.
The Holiday Inn Express & Suites Rochester Webster is one of nearly 300 Performance Awards winners selected among the organization’s more than 4,300 hotels across the United States, Canada, Latin America, and South America. More specifically, the Holiday Inn Express & Suites Rochester Webster received the 2022 Spirit of True Hospitality Excellence award, given to IHG hotels open prior to December 31, 2020 that have achieved “elite” status and received cleanliness survey scores of at least 90. In 2017, the hotel received the Torchbearer Award, given to IHG hotels that met or exceeded guest experience metric targets. There were over 2,500 Holiday Inn Express hotels worldwide and only 83 of those properties were honored.
Elie Maalouf, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “The definition of modern travel and the demands of our guests continue to evolve, and our hotel teams remain committed to adapting and delivering the experience travelers have come to expect across IHG’s 18 brands and more than 4,300 Americas properties. The Holiday Inn Express & Suites Rochester Webster and its staff lead by example, and their hard work and dedication to providing True Hospitality for Good are more than deserving of a 2022 Performance Award.”
“I’m very proud of the team at the hotel and their accomplishments, said Marianela Hernandez Stone,” owner of the Holiday Inn Express & Suites Rochester Webster. “The hotel has been a hospitality winner since 2010 accepting various awards focusing on the well-being of the guests, employees, and the Rochester Webster community.”
The award-winning, 104-room, Holiday Inn Express & Suites Rochester Webster offers several amenities including complimentary breakfast, an indoor heated pool, fitness center, and a 24-hours business center. Enjoy the clean and cozy standard guest rooms that feature comfortable double or king-sized beds, a sitting area with a lounge chair, mini-fridge, microwave, Keurig, and easy-accessible USB ports to charge your devices. Spread out in one of the spacious suites that includes a wet bar and a sofa bed. Holiday Inn & Suites Webster is unique in the fact that North Ponds Park is located behind the hotel, including a sidewalk that takes you to a park and walking trails. Situated at State Route 104 and Holt Road, the hotel is conveniently located 5 miles from restaurants, shopping, museums, and golf courses.
To request more information about Holiday Inn Express & Suites Rochester Webster, please call (585) 872-0900 or visit